Do you accept cancellations? What if I get covid? Hey, we get it, stuff happens! Unfortunately due to the planning, involved logistics, and upfront costs of these events we have a strict no refund policy regardless of circumstance. This includes if you yourself contract covid before the retreat and cannot attend. For this reason and many others, we are now requiring travel insurance.
It’s a small amount to pay to ensure you’re covered and is worth the peace of mind alone! In all circumstances, we will retain your non-refundable booking deposit, and any additional funds paid towards your balance. Again, we strongly urge you to buy travel insurance, research as much as you can about the location to which you wish to travel and to be sure you can make it before you book.
All individual cancellations must be made in writing and are effective upon receipt. If you cancel within 90 days of a trip or workshop, there is no refund of any kind. Options if you cancel before the 90 days:
If there is a waiting list of students that has formed, we will put you in contact with the first person on the list to whom you can offer your class spot. If the person on the list accepts, then that person will need to pay you for your spot and once that transaction is completed and both parties are satisfied, we will transfer your spot to the other person. If there is no waiting list, you lose your deposit or your fee if you have paid the total for that workshop.
The second option is to transfer your fees to another ArtVida trip within 12 months minus a $100 administration fee.
If neither of these options are available to you, there will be no refund. There are no exceptions to this policy. Deposits and arrangements are made in advance of the trip.
Participant expenses incurred in preparation for the trip (e.g., non-refundable purchased airline tickets) are not the responsibility of ArtVida. It is strongly recommended that participants obtain medical/trip cancellation insurance.